Welcome to Bismillah Carat House. These Terms & Conditions (“Terms”) govern your access to and use of our website bismillahcarathouse.com and the products and services we provide, including the supply of Butyl Rubber Inner Tube Scrap and Recycled Plastic Carters. By accessing our website, contacting us, or placing an order with us, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. Definitions

• “Company,” “We,” “Us,” “Our” refers to Bismillah Carat House, located at 139, Jatrabari, Dhaka-1362, Bangladesh.
• “You,” “User,” “Customer,” “Buyer” refers to any individual or business entity accessing our website or purchasing our products.
• “Website” refers to bismillahcarathouse.com and any of its subdomains.
• “Products” refers to Butyl Rubber Inner Tube Scrap, Recycled Plastic Carters, and any other goods or services we offer.
• “Services” refers to rubber scrap supply, bulk supply & export, custom packaging, quality inspection, sourcing & procurement, and logistics & delivery.

2. Acceptance of Terms

By using our website, submitting an inquiry, requesting a quote, or placing an order, you confirm that:

• You are at least 18 years of age and have the legal capacity to enter into a binding contract.
• You are authorized to act on behalf of any business entity you represent.
• You agree to comply with these Terms and all applicable local, national, and international laws.

3. Products and Services

3.1 Product Information

We supply high-quality Butyl Rubber Inner Tube Scrap and Recycled Plastic Carters to industries such as logistics, agriculture, manufacturing, and rubber recycling. While we make every effort to ensure that product descriptions, specifications, images, and pricing are accurate, we do not warrant that all information is error-free, complete, or current.

3.2 Product Availability

All products are subject to availability. We reserve the right to limit, modify, or discontinue any product or service at any time without prior notice. In the event a product becomes unavailable after an order is placed, we will notify you and offer alternatives or a full refund.

3.3 Quality Standards

All our products undergo strict quality control inspection before delivery to ensure consistency, durability, and performance. We maintain industry standards to deliver reliable products. However, the suitability of any product for a specific application is the responsibility of the buyer.

4. Orders, Quotations, and Pricing

4.1 Quotation Requests

Quotations provided by us are valid for the period specified in the quote (typically 15 to 30 days unless stated otherwise). Prices are subject to change based on market conditions, raw material costs, currency fluctuations, and shipping rates.

4.2 Order Confirmation

An order is only considered confirmed upon receipt of a written acceptance (purchase order, signed proforma invoice, or email confirmation) from us. We reserve the right to accept or reject any order at our sole discretion.

4.3 Payment Terms

• Payment terms (advance payment, partial payment, letter of credit, or as otherwise agreed) will be specified in the proforma invoice or sales contract.
• All prices are quoted in USD or BDT unless otherwise stated.
• Bank charges, transfer fees, and currency conversion fees are the responsibility of the buyer.
• Late payments may be subject to additional charges or interest as permitted by law.

4.4 Taxes and Duties

Unless stated otherwise, prices do not include VAT, customs duties, import taxes, or other government levies. The buyer is responsible for paying all applicable taxes and duties in the destination country.

5. Shipping, Delivery, and Export

5.1 Delivery Terms

Delivery terms are agreed upon at the time of order confirmation and follow standard Incoterms (EXW, FOB, CIF, etc.). Estimated delivery dates are provided in good faith but are not guaranteed.

5.2 Risk and Title

Risk of loss or damage to the products passes to the buyer at the point specified in the agreed Incoterm. Title to the products remains with us until full payment has been received.

5.3 Delays

We are not liable for delays caused by circumstances beyond our control, including but not limited to port congestion, customs clearance delays, weather, strikes, war, or other force majeure events.

6. Inspection, Returns, and Claims

• The buyer must inspect the goods upon receipt and report any discrepancies, damage, or quality issues in writing within 7 days of delivery.
• Claims submitted after this period will not be accepted.
• Returns are only accepted in cases of confirmed product defects or shipment errors caused by us, and must be authorized in writing before return.
• Custom-packaged or modified products are non-returnable unless defective.

7. Use of Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit anyone else’s use of the website. Specifically, you agree not to:

• Use the website to transmit any harmful, offensive, defamatory, or unlawful content.
• Attempt to gain unauthorized access to any part of the website, server, or related systems.
• Use automated tools (bots, scrapers, crawlers) to extract data from the website without permission.
• Reproduce, duplicate, copy, sell, or exploit any part of the website for commercial purposes without our written consent.
• Introduce viruses, malware, or any harmful code to the website.

8. Intellectual Property

All content on this website — including but not limited to text, graphics, logos, product images, videos, page layouts, and the “Bismillah Carat House” name and trademark — is the property of Bismillah Carat House or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or republish any content from our website without our prior written permission. Unauthorized use may result in legal action.

9. Third-Party Links

Our website may contain links to third-party websites such as Facebook, Twitter, LinkedIn, Instagram, YouTube, and Google Maps. These links are provided for your convenience only. We do not endorse, control, or take responsibility for the content, privacy practices, or terms of any third-party websites. Accessing such websites is at your own risk.

10. Disclaimers and Limitation of Liability

Our website and services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. To the fullest extent permitted by law:

• We do not guarantee that the website will be uninterrupted, error-free, or free of viruses or harmful components.
• We are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunities.
• Our total liability for any claim arising out of or in connection with your use of the website or our products shall not exceed the amount you paid us for the specific product or service giving rise to the claim.
• We are not responsible for misuse, improper handling, or unauthorized modification of our products by the buyer or any third party.

11. Indemnification

You agree to indemnify, defend, and hold harmless Bismillah Carat House, its directors, employees, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to:

• Your breach of these Terms
• Your violation of any law or third-party rights
• Your misuse of our products, website, or services

12. Force Majeure

We shall not be held responsible for any failure or delay in performing our obligations due to events beyond our reasonable control, including natural disasters, acts of God, war, terrorism, civil unrest, government actions, pandemics, labor strikes, transportation disruptions, or supply chain failures.

13. Termination

We reserve the right to suspend or terminate your access to our website or refuse service to you at any time, without prior notice, if we believe you have violated these Terms or engaged in fraudulent, illegal, or harmful conduct.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the People’s Republic of Bangladesh. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Dhaka, Bangladesh, unless otherwise required by international trade agreements.

15. Dispute Resolution

In the event of a dispute, both parties agree to first attempt to resolve the matter amicably through good-faith negotiation. If a resolution cannot be reached within 30 days, the dispute may be submitted to mediation or arbitration before pursuing legal action.

16. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

17. Changes to Terms

We reserve the right to modify, update, or replace these Terms at any time without prior notice. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the website or services after any changes indicates your acceptance of the revised Terms.